Service Manager **Optional Module**

Service Companies, take a serious look at SPIRE – Service Manager.

With increasing customer service demands and competition,  Service Companies are under constant pressure to deliver fast and accurate service on all equipment that your Customers own, while trying to keep costs down and improve margins. 

Service Manager – Add-On can help your company.

Spire recognizes the significance of these challenges and has designed a solution to meet the unique needs of Service Companies.

Service Companies using Service Manager will benefit from:

Improve Inventory Control

  • Track Replacement Parts Inventory by Truck or by Service Technician
  • NO MORE lost parts – each Truck is like its own warehouse with parts in and parts out
  • Can incentivise Service Technicians for better inventory control – reduce or eliminate shrinkage

Improve Customer Service 

  • Track equipment by customer
  • Track the history of each piece of equipment
    • View/print equipment service history
    • Access to all service records by unit
  • Set follow-up dates
  • Increase Customer Satisfaction

Increased Efficiency of Service Business

  • Create purchase orders from service orders
  • Link purchase orders to service orders
  • Flexible sorting of parts and labor information
  • Real-Time Labor Costing
  • Multiple word search of all records  – Find information quickly
  • Data Mining of your information – Set Unlimited Filters to review your information instantly
  • Automatic shop supplies

Are you ready for the “NEXT STEP”?